Privacy Policy

This policy explains what information Apex HT Manufacturing ("Apex", "we", "us") collects through www.apexhtmfg.com (the "Site"), how we use it, and the choices and rights you have. Apex HT Manufacturing is a CNC machine shop at 684 Walsh Ave, Santa Clara, CA 95050.

Information we collect

Information you give us

When you use our quote or contact form, we collect your first and last name, email address, and the message you write. If you call or email us, we receive the information you choose to share, such as your phone number, company and job details.

Please do not send drawings, CUI, ITAR-controlled technical data or other export-controlled information through the Site. The form is not set up to receive it. We will confirm a suitable way to exchange files for your job.

Information collected automatically

Like most websites, the Site automatically receives standard technical information when you visit, such as your IP address, browser and device type, the pages you view, the site that referred you, and the date and time of your visit. This is collected through cookies and similar technologies used by our website host, Squarespace, and by Google reCAPTCHA, which protects our form from spam.

How we use information

• To respond to your questions and prepare quotes.
• To communicate with you about a job you asked us about.
• To run, secure and improve the Site, and to understand how visitors use it.
• To protect the Site and our form from spam, fraud and abuse.
• To meet legal, tax, export-control and recordkeeping obligations.

We do not use your information for automated decision-making, and we do not send marketing emails unless you ask us to.

How we share information

We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We share information only with:

• Service providers who help us run the business and the Site, such as Squarespace (website hosting, forms and analytics), Google (reCAPTCHA spam protection) and our email provider. They may use it only to provide services to us.
• Legal and safety: when required by law, subpoena or court order, or to protect our rights, our customers or others.
• Business transfers: if Apex is involved in a merger, acquisition or sale of assets, as part of that transaction.

Cookies

Cookies are small files stored by your browser. The Site uses cookies that are needed for it to work and stay secure, and analytics cookies from Squarespace that tell us how the Site is used. Google reCAPTCHA also uses cookies on the contact page. You can accept or reject non-essential cookies in the cookie banner, and you can block or delete cookies in your browser settings. Blocking some cookies may stop parts of the Site, such as the form, from working. For details on Squarespace cookies, see Squarespace's cookie policy.

Do Not Track and Global Privacy Control

Browsers send "Do Not Track" signals in different ways, and there is no common standard for responding to them, so the Site does not change its behavior for them. Because we do not sell or share personal information, there is nothing to opt out of; we also treat a Global Privacy Control signal as a request to opt out where the law requires it.

How long we keep information

We keep quote requests and related messages for as long as needed to respond, do the work and meet our business, tax and legal recordkeeping obligations, then delete or anonymize them. Site analytics are kept according to Squarespace's retention periods.

Security

We use reasonable administrative, technical and physical safeguards to protect information. The Site is served over an encrypted (HTTPS) connection. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your privacy rights

Depending on where you live, you may have the right to:

• Know what personal information we have about you and how we use it, and get a copy of it.
• Ask us to correct or delete it.
• Opt out of the sale or sharing of personal information (we do not sell or share it).
• Limit the use of sensitive personal information (we do not collect it through the Site).
• Not be treated differently for using your rights.

California residents: the California Consumer Privacy Act, as amended, gives you the rights above. In the past 12 months we collected identifiers (name, email, IP address) and internet activity (browsing information on the Site) from you and your devices, for the purposes described above, and disclosed them only to the service providers listed above. You may use an authorized agent to make a request. Under California's "Shine the Light" law, you may also ask whether we shared personal information with third parties for their direct marketing; we do not.

Visitors in the European Economic Area or United Kingdom: we process your information to respond to your request (steps before entering a contract), for our legitimate interests in running and securing the Site, and with your consent for non-essential cookies. You may also object to processing, ask us to restrict it, withdraw consent, and complain to your local data protection authority. Information may be processed in the United States.

To make a request, email info@apexhtmfg.com or call (909) 834-1936. We will verify your request using information we already have and respond within the time the law requires.

Children's privacy

The Site is meant for businesses and is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has sent us information, contact us and we will delete it.

Links to other websites

The Site may link to sites we do not control. Their privacy practices are their own; please review their policies.

Changes to this policy

We may update this policy. We will post the new version here and change the effective date above.

Contact us

Apex HT Manufacturing
684 Walsh Ave, Santa Clara, CA 95050
info@apexhtmfg.com · (909) 834-1936